Assignment Manager Failing Intermittently - Could not route message to AsgnSrvr with registered key (null)
Last updated on DECEMBER 02, 2016
Applies to:Siebel Assignment Manager - Version 126.96.36.199.5 [IP2013] and later
Information in this document applies to any platform.
Siebel version : 188.8.131.52.5
Database version : Oracle 184.108.40.206
OS version : Windows 2003
Periodically, when Assignment Manager is invoked via eScript, it fails and shows errors in the log files:
[Object Manager script]
 Could not route message to AsgnSrvr with registered key (null)
 no other server
SBL-SRB-00051: Could not find connection to the component.
ServerLog ProcessCreate 1 000017df53f14324:0 2014-09-08 13:41:13 Created server process (OS pid = 39184 ) for SrvrSched
ServerLog ProcessExit 1 0000912b53f17128:0 2014-09-08 13:41:15 AsgnSrvr 39236 TERMINATED Process 39236 was terminated
ServerLog ProcessCreate 1 000017df53f14324:0 2014-09-08 14:00:02 Created server process (OS pid = 41684 ) for ServerMgr
ServerLog ProcessCreate 1 000017df53f14324:0 2014-09-08 14:00:30 Created server process (OS pid = 48328 ) for SrvrSched
ServerLog ProcessExit 1 0000912b53f17128:0 2014-09-08 14:00:31 AsgnSrvr 39184 TERMINATED Process 39184 was terminated
After awhile, the errors disappear and the component starts to work again.
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