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Mac\Safari , Export file saved as CSV.exe only (Doc ID 1936590.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Siebel CRM - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.10 [23021] version, Client Functionality

ACTUAL BEHAVIOR
---------------
Mac\Safari CSV.exe export issue in open ui

Hi,

When we attempt to export files from echannel Power CME Open UI application in Mac\Safari ,the file exported and saved as .exe rather than a .csv file.
Version where issue is tested Mac OS X 10.9.2 with Safari 7.0.2

EXPECTED BEHAVIOR
-----------------------
export type to be Exe

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. login to Mac machine , using VNC select browser Safari
 2. type in Lab Machine to test
 3. goto applet, Contacts , Service Request etc..
 4. Select Menu drop down and select Export option
 5. select export option
 6. click OK
 7. review exported file by clicking on 'Reading List'




Cause

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In this Document
Symptoms
Cause
Solution
References


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