My Oracle Support Banner

Open UI: Currency Field Pop Up Freezes Application in Query Mode (Doc ID 1939244.1)

Last updated on SEPTEMBER 17, 2021

Applies to:

Siebel CRM - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

Open UI: Currency Field Pop Up Freezes Application In Query Mode

This issue is reproducible with Siebel CRM 8.1.1.11.6  Open UI and IE10.

Steps

1. Navigate to "Opportunity" screen.
2. Open an opportunity.
3. Go to tab "Products". You need some data to query on.
4. Change to Query Mode.
5. In the field "Net Price" (or any other currency field) open the pop up applet.
6. Insert the amount of money.
7. Click in the field "Currency Code" or "Exchange Date".
8. Start the query with <ENTER>.
At this point the process does not appear to be working  and there is no cancel or 'X' button to finish the process ,
only by clicking on the screen outside of the pop-up the window is closed.



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.