Last updated on MARCH 21, 2017
Applies to:Siebel Call Center - Version 220.127.116.11.9 [IP2013] and later
Information in this document applies to any platform.
Text Area controls do not have the drag feature to expand in IE11.
1. Launch Open UI application using Internet Explorer 11.
2. Go to Service > Service Request List.
3. Drill down on a Service Request.
4. Notice how the "Summary" field does not have the control to drag and make field bigger/wider.
5. Launch another browser (e.g., Chrome or Firefox) and observe there is a control to drag and make the text area bigger/wider.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms