Single Sign On Failing with Windows Integrated Authentication on IIS 7.5
(Doc ID 1941066.1)
Last updated on JANUARY 05, 2024
Applies to:
Siebel CRM - Version 8.1.1.11 [IP2013] and laterInformation in this document applies to any platform.
Symptoms
Customer is running Siebel 8 on Windows 2008 R2 with an IIS 7.5 web server. When trying to set up SSO with Windows Integrated Authentication they are getting the following error:
ProcessPluginRequest ProcessPluginRequestError 1 00000004544a0abc:0 2014-10-24 17:56:04 3796: [SWSE] Error in getting authenticated user for SSO.
ProcessPluginRequest ProcessPluginRequestError 1 00000004544a0abc:0 2014-10-24 17:56:04 3796: [SWSE] Failed to reset the query for the start command.
ProcessPluginRequest ProcessPluginRequestError 1 00000004544a0abc:0 2014-10-24 17:56:04 3796: [SWSE] Set Error Response (Session: Error: 10944635 Message: Web Server Authentication Failed.)
The LDAPSecAdpt works fine without SSO.
Desired behavior is that SSO should work.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |