Propagating Tab Layout Changes Across Users (Doc ID 1942532.1)

Last updated on NOVEMBER 10, 2014

Applies to:

Siebel CRM - Version 8.1.1.11.3 [IP2013] and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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While using the spf to propagate UI level user specific changes like columns displayed and tab layout across multiple users, it is observed that the columns displayed change is propagated but the tab layout change is not propagated.

EXPECTED BEHAVIOR
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Tab Layout changes should also be propagated.

STEPS
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The issue can be reproduced at will with the following steps:
1. Log into Siebel application using User1.
2. Navigate to Tools->User Preferences->Tab Layout and change the order of the screens.
3. Logout of the application
4. Go to Siebel File System->UserPref folder and copy the spf file for User1. It would appear as 'User1Id&AppName'. Rename the copied file to 'User2Id&AppName'.
5. Log into Siebel application using User2.
6. Verify if the order of the tabs changes.

It is observed that user2 tab layout does not change.

Cause

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