After upgrade from Siebel 7.8.x to Siebel OpenUI some SmartScripts do not load and produce errors: Uncaught TypeError: Cannot read property 'GetQuestion’ of null. Failed to load resource: net (Doc ID 1942684.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel SmartScript - Version 8.1.1.11.10 [IP2013] and later
Information in this document applies to any platform.
When running a smartscript it is not getting loaded and once we fixed that problem another one came up-
there is a javascript error: "Cannot read property 'GetQuestion' of null".

Symptoms

 

You can see on the UI :

javascript error: "Cannot read property 'GetQuestion' of null" 

and

Failed to load resource: net ...

 

Changes

 upgrade from Siebel 7.8 to Siebel 8.1.x OpenUI

Cause

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