Siebel Remote : Mobile Clients Get "A Workflow Monitor Definition Level Was Not Found.(SBL-BPR-00236)" If Workflow Monitor Enabled on Server (Doc ID 1942835.1)

Last updated on JULY 11, 2017

Applies to:

Siebel Remote - Version 7.7.1 [18306] and later
Information in this document applies to any platform.

Symptoms

We have a Siebel Environment with Remote users (80) and around 600 normal online users.

We have developed a workflow that is launched by a RunTime event.
Last month, we had to investigate to obtain some run time detail information about the workflow. So we set monitor level to 3 on the workflow during one month.

During this period, our remote users obtained an error message

"A Workflow Monitor Definition Level was not found.(SBL-BPR-00236)"

every time the workflow was launched.

 

Changes

 The Customer uses Siebel Workflow and enabled the Workflow Monitor,  to obtain some run time detail information about the workflow

Cause

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