Siebel Server is showing as "Handshake Failed" SBL-SMI-00038 is found in the Enterprise log file (Doc ID 1944708.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Financial Services CRM - Version 8.0.0.13 [20448] and later
Information in this document applies to any platform.

Symptoms

List server is showing one of the server as "handshake failed".
Even running srvrmgr from the same server, it is showing the same status.
In the Enterprise log file the following error is found:

GenericLog GenericError 1 00001d5c546408bc:0 2014-11-13 07:52:38 (schedule.cpp (479) err=1376294 sys=2) SBL-SMI-00038: Internal: Cannot create process for siebsess.exe

Cause

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