Siebel : OPEN UI: Quick Print Is Not Enabled / Greyed Out In All Home Pages. (Doc ID 1944986.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Financial Services CRM - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Symptoms

Replication:
============

1. Open Siebel Application.

2. Issue is that for some Home pages Quick Print Button is enabled and for some Home Pages it is disabled.

3. Eg: Opportunities Home page 'Quick Print' is disabled.

4. Contacts Home Page 'Quick Print' is enabled.

5. Accounts Home Page 'Quick Print' is enabled.

6. Activities Home page 'Quick Print' is disabled.

7. Similarly for other home pages.

Cause

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