Missing Street Address Field And Dpt/Region (State) Values in FRA (Doc ID 1945095.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.11 [23030] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11 SIA [23030] version, Configuration - General

ACTUAL BEHAVIOR
---------------
Missing Street Address Field and Dpt/Region (State) values are not shown in UCM DeDuplication - Account Duplicate Master List Applet in FRA, works fine in ENU

EXPECTED BEHAVIOR
-----------------------
Street Address Field and and Dpt/Region (State) values should be shown in UCM DeDuplication - Account Duplicate Master List Applet in FRA like in ENU

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to UCM DeDuplication - Account Duplicate Master List Applet in FRA (Administration - Universal Customer Master> Existing Duplicates)
2. Street Address Field and Dpt/Region (State) values are not shown

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see required fields and values

Cause

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