Product Catalog Extract From Siebel Failing - The DLL 'sscaeixp.dll' could not be loaded.(SBL-DAT-00170) (Doc ID 1945424.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1 [21112] and later
Information in this document applies to any platform.

Symptoms

Issue :Product Catalog extract from Siebel failing, error reported :-

Unable to create the Business Service 'EAI XML Write to File'(SBL-DAT-00227)
--
The DLL 'sscaeixp.dll' could not be loaded.(SBL-DAT-00170).


Steps followed to generate the extract was as outlined below :

• Go to Admin produt- Click on FULL EXTRACT.

• Go to Admin-Products --> Query for Workspace Project --> go to menu select export contents.

Session logs captured during above operations attached.

Cause

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