My Oracle Support Banner

Product Catalog Extract From Siebel Failing - The DLL 'sscaeixp.dll' could not be loaded.(SBL-DAT-00170) (Doc ID 1945424.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Siebel CRM - Version 8.1.1 [21112] and later
Information in this document applies to any platform.


Issue :Product Catalog extract from Siebel failing, error reported :-

Unable to create the Business Service 'EAI XML Write to File'(SBL-DAT-00227)
The DLL 'sscaeixp.dll' could not be loaded.(SBL-DAT-00170).

Steps followed to generate the extract was as outlined below :

• Go to Admin produt- Click on FULL EXTRACT.

• Go to Admin-Products --> Query for Workspace Project --> go to menu select export contents.

Session logs captured during above operations attached.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.