Time out occurs in SOA calling an inbound web service in Siebel (Doc ID 1945457.1)

Last updated on JULY 22, 2016

Applies to:

Siebel CRM - Version 8.2.1 SIA[22220] and later
Information in this document applies to any platform.
*** Checked for currency JUL-22-2016 ***

Symptoms


Statement of Issue:

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Customer is calling an inbound web service in siebel from SOA and the external application is timing out because it is not receiving a response in a timely manner.


Error:
-------
Calling SOA application is timing out.


Business Impact:
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This work flow performance is too slow to fetch record, Hence the web service is failing. The integration call often getting timed out.

Cause

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