GetFile Method Is Failing when having special characters (Doc ID 1945679.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 5.6.0.14 [6135] Comm/Energy and later
Information in this document applies to any platform.

Symptoms

Hi Support,
  We are experiencing an issue while using the GetFile method in Siebel. As a part of the interface design, we are using InvokeMethod ("GetFile", "AccntFileName") method to the get the file from the Siebel file system and moving that file to a temporary location so that the external system can pick up the file from the temp location and process it.

Interface is failing if filename of the attachment files contains chinese characters and is a long name (more than 90 characters)

Cause

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