Missing Fields In Fra Contacts Form Applet (Doc ID 1946167.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.11 [23030] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11 SIA [23030] version, Configuration - General

ACTUAL BEHAVIOR
---------------
Middle Name is missing in Contact Form Applet in FRA Application.

EXPECTED BEHAVIOR
-----------------------
Middle Name should be displayed in UCM FRA application.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1)log in to Siebel Tools
2) Change the language to FRA by going to menu View -> Options -> Language
Settings tab and set it to FRA.
3) Query for Contact Form Applet and lock it .
4) Right click and select Edit Web Layout.
5) Notice Middle Name (Deuxieme prénom) is not mapped.
It is listed as an unmapped control at the controls window and it is not seen
at the applet at all.
6) Drag and drop the control to the applet.
7) Compile to the FRA SRF.
you may have to also go to applet->control->control locate , identify the FRA
locale and set Visible = Y"

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see some controls.

Cause

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