Last updated on MARCH 02, 2017
Applies to:Siebel Field Service - Version 18.104.22.168.10 [IP2013] to 22.214.171.124.13 [IP2013] [Release V8]
Information in this document applies to any platform.
Customer was using Siebel Field Service
The customer was trying to disable an employee on the Dispatch Board as per:
Board Gantt Chart (Open UI Client), https://docs.oracle.com/cd/E14004_01/books/FieldServ.pdf
4 Navigate to Applet, then Applet User Prop, and query for the Pane 0 BC Search Spec user
NOTE: If Applet User Prop is not visible, then navigate to View, then Options, select the Object
Explorer tab, and select the Applet User Prop object definition.
5 Define the search specification in the Value field of this user property.
6 Compile the FS Dispatch Board Gantt Applet, and replace the Siebel Repository
However the user property was not disabling the employee
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