Dispatch Board And Employee Filtering (Doc ID 1946419.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Field Service - Version 8.1.1.11.10 [IP2013] to 8.1.1.11.13 [IP2013] [Release V8]
Information in this document applies to any platform.

Symptoms

Customer was using Siebel Field Service

The customer was trying to disable an employee on the Dispatch Board as per:
Board Gantt Chart (Open UI Client), https://docs.oracle.com/cd/E14004_01/books/FieldServ.pdf

Section :
4 Navigate to Applet, then Applet User Prop, and query for the Pane 0 BC Search Spec user
property.
NOTE: If Applet User Prop is not visible, then navigate to View, then Options, select the Object
Explorer tab, and select the Applet User Prop object definition.
5 Define the search specification in the Value field of this user property.
6 Compile the FS Dispatch Board Gantt Applet, and replace the Siebel Repository

However the user property was not disabling the employee

Cause

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