Error Running BIP Report (Doc ID 1946988.1)

Last updated on NOVEMBER 17, 2015

Applies to:

Siebel CRM - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Symptoms

Siebel 8.1.1.10 Windows 2008

Statement of Issue:
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Running the same report twice, fails with error:

ERROR:
----------
SBL-SVC-00202: Another user has modified this record. If you would like to save the changes you made to the file attachment, please drag the file from Siebel to a folder of your choice

Actual Behaivor:
----------------------
if a user runs the report for the 1st time, it is ok, but if the user runs the report for the same report for the 2nd time, we get the reported error
We can't reproduce this in our TEST environment, this happens only in production.

Expected behaivor:
--------------------------
Running reports should work at any time, in test and production as well.

Cause

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