OPEN UI: Wrong TAB Navigation in Applets With Hierarchy (Doc ID 1947134.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.11.9 [IP2013] and later
Information in this document applies to any platform.

Symptoms

When tabbing through a list you should not be able to tab out of the List. Ideally, when tabbing from last column, application should navigate to next record in the list.

It was found that in applets with hierarchy  ( e.g. Order Entry - Line Item List Applet (Sales)) , after tabbing of the last column, the focus moves to the Menu ( File )

Behavior can be reproduced with the following steps:


1. Navigate to any list applet with hierarchy (for example 'Order Entry - Line Item List Applet (Sales)' ( Site map -> Service orders -> drill down on a order and select Line items subview)

2. Tab through the columns on the list to the last one
3. Tab off last column and the focus will move to Menu ->File instead of the next record of the  applet

The same behavior is reported in bug
Bug 19675651    - MISSING FORWARD PORT ACCESSIBILITY_OPENUI: TAB OUT OF A FORM OR A LIST   

and it should be fixed in PS10. But it appears that in some list applets the issue is still happening. ( e.g. behavior is correct in Accounts list applet and not in Order Entry - Line Item List Applet (Sales))


Cause

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