OPEN UI: CTRL+Down Shortcut Is Not Working On List Applets (Doc ID 1947310.1)

Last updated on NOVEMBER 29, 2015

Applies to:

Siebel CRM - Version 8.1.1.11.8 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11.8 [IP2013] version, Client Functionality

ACTUAL BEHAVIOR
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OPEN UI: CTRL+Down shortcut is not working on List Applets


CTRL+Down is working for first record in the list applet after that from second record focus moving to next record but highlighted record not moving


EXPECTED BEHAVIOR
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when user scroll using the short cut keys then the highlighted record should be in sync with the focus.

STEPS
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The issue can be reproduced at will with the following steps:
1. Launch open UI Application
2. Change the Navigation control to Tree in User Preferences --> Behavior if not there already
3. Go to any entity in which we have multiple records
4.Try to navigate next or previous records by using ctrl down arrow or ctrl up arrow



Cause

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