Campaign Wave Launch Failing
(Doc ID 1947487.1)
Last updated on JANUARY 15, 2020
Applies to:
Siebel Marketing - Version 8.1.1.10 [23021] and laterInformation in this document applies to any platform.
Symptoms
On : 8.1.1.10 [23021] version, Siebel Marketing
When attempting to run campaign launch the following error occurs Error/Warning : Error invoking service 'Wave Execution', method 'SendOffers' at step 'Send Offers / Vendor Lists'.(SBL-BPR-00162)
--
Parameter <?> had illegal value of NULL(SBL-NUT-00002)
ERROR
-----------------------
Error/Warning : Error invoking service 'Wave Execution', method 'SendOffers' at step 'Send Offers / Vendor Lists'.(SBL-BPR-00162)
--
Parameter <?> had illegal value of NULL(SBL-NUT-00002)
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Load a campaign
2. Launch the campaign loaded in step 1
3. the Launch campaign errors out with the following error
CommSrvr CommSrvrError 1 0004b49a546f1788:0 2014-11-21 12:56:33 Parameter pOutStream had illegal value of NULL
ObjMgrBusServiceLog Error 1 0004b49a546f1788:0 2014-11-21 12:56:33 (commsrvr.cpp (3627)) SBL-NUT-00002: Parameter had illegal value of NULL
ObjMgrBusServiceLog Error 1 0004b49a546f1788:0 2014-11-21 12:56:33 (commsrvr.cpp (3020)) SBL-NUT-00002: Parameter had illegal value of NULL
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot Launch campaign
Cause
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In this Document
Symptoms |
Cause |
Solution |