My Oracle Support Banner

Broadcast message causes SBL-DBC-00104 error after upgrading from 8.1.1.3 to 8.1.1.11 (Doc ID 1947970.1)

Last updated on APRIL 04, 2025

Applies to:

Siebel CRM - Version 8.1.1.11.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

 After upgrading from 8.1.1.3 to 8.1.1.11, the following errors is displayed when the broadcast message created in 8.1.1.3 environment starts.

---------------------------------------------------

[1]Error retrieving next record from the database (SBL-DBC-00104)
[2]ORA-24345: A Truncation or null fetch error occurred

---------------------------------------------------

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.