SRPROC component unavailable after upgrading to 8.1.1.11

(Doc ID 1949093.1)

Last updated on SEPTEMBER 22, 2017

Applies to:

Siebel CRM - Version 8.1.1.11 [23030] and later
Information in this document applies to any platform.

Symptoms

After upgrading to Siebel 8.1.1.11 the SRProc component does not come online and the Siebel server does not start.

 

SQLStatementOptions Free Statement Details 5 000092295475656d:0 2014-11-26 12:57:03 (SQLFreeStmt) Option: SQL_RESET_PARAMS
GenericLog GenericError 1 000092295475656d:0 2014-11-26 12:57:03 Message: DIC-08,
Additional Message: 1-IT5C-135UH
GenericLog GenericError 1 000092295475656d:0 2014-11-26 12:57:03 Message: GEN-10,
Additional Message: Calling Function: DICLoadDict; Called Function: DICLoadDObjectInfo
GenericLog GenericDetail 4 000092295475656d:0 2014-11-26 12:57:03 Release  shared lock for cache file /siebelapp/SBA81/siebsrvr/bin/diccache.dat
SQLTraceAll SQLTraceAll 4 000092295475656d:0 2014-11-26 12:57:03 (SQLFreeStmt) Conn Handle: 148159920, Stmt Handle: 150422808, Time : 0.020ms
SQLStatementOptions Free Statement 4 000092295475656d:0 2014-11-26 12:57:03 (SQLFree Stmt) Conn Handle: 148159920, Stmt Handle: 150422808, Time: 0.020ms
SQLStatementOptions Free Statement Details 5 000092295475656d:0 2014-11-26 12:57:03 (SQLFreeStmt) Option: SQL_DROP
SQLSummary Header 4 000092295475656d:0 2014-11-26 12:57:03 *******************************************************************************
SQLSummary Stmt 4 000092295475656d:0 2014-11-26 12:57:03
 SELECT DB_SCHEMA_VER, DB_MINOR_VER, DB_MAINT_VER, CUSTOM_SCHEMA_VER, CUSTOM_DOCK_VER
   FROM SIEBEL.S_APP_VER
SQLSummary Header 4 000092295475656d:0 2014-11-26 12:57:03 Call                Count          Total Time          Avg. Time      Rows          
SQLSummary Sep 5 000092295475656d:0 2014-11-26 12:57:03 -------------------------------------------------------------------------------
SQLSummary ExecDir 5 000092295475656d:0 2014-11-26 12:57:03 Exec Direct             1             0.822ms            0.822ms         0
SQLSummary Fetch 5 000092295475656d:0 2014-11-26 12:57:03 Fetch                   1             0.568ms            0.568ms         1
SQLSummary Sep 5 000092295475656d:0 2014-11-26 12:57:03 -------------------------------------------------------------------------------
SQLSummary Totals 4 000092295475656d:0 2014-11-26 12:57:03 Total                   2              0.001s            0.695ms         1
GenericLog GenericError 1 000092295475656d:0 2014-11-26 12:57:03 (srpdb.cpp (863) err=3006 sys=386) SBL-GEN-03006: Error calling function: DICFindTable m_pReqTbl

 

Changes

Upgrade to Siebel 8.1.1.11

Cause

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