Drilldown On New Record Gives Blank View Or Distorted View Without Any Detailed Tabs (Doc ID 1950106.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.2.2.4 SIA [23030] and later
Information in this document applies to any platform.

Symptoms

Version: 8.2.2.4.11

Issue: View layout distorted on drilldown from New record without explictly saving the record.

Steps:

1. Go to Service Request
2. Create new record
3. Drilldown on record by clicking thrice.

Changes

 The issue is specific to Tree Navigation and does not occur in Tab navigation.

Cause

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