Siebel Open UI: Applet Focus lost on Grand Child Applet Menu navigation. (Doc ID 1950213.1)

Last updated on JANUARY 10, 2017

Applies to:

Siebel CRM - Version 8.1.1.11.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

Focus lost for Grand Child Applet navigation on menu selection.

The sequence of events:

1. Login Marketing Application.
2. Navigate to Sales Volume Planning-->Baseline Screen.
3. Scroll to last applet Product Baseline Applet (3d applet)
4. Click on Menu button.

Where it happened
Test , Siebel OOTB on Standard .srf

The significance of loss / customer impact
User confusion on the navigation, loss of time to reposition the focus on the Grand Child Applet.

There was no system or indicated error messages perceived by the user:

What IS working:
Functionality is working, context is lost for Grand Child Applet.

What is the expected or acceptable result?
Grand Child Menu navigation keep the focus on the Grand Child Applet.



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms