Start Date And End Date Display Issue (Doc ID 1950925.1)

Last updated on MARCH 24, 2016

Applies to:

Siebel CRM - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
In Best Time applet under Accounts Profile view, when start and end times are
manually entered(lets say 10 or 11), the value gets defaulted to 00:00 on tabbing out.
 
EXPECTED BEHAVIOR
---------------
In Best Time applet under Accounts Profile view, when start and end times are
manually entered, they should not change to 00:00 by default
 
STEPS
---------------
The issue can be reproduced with the following steps:
1. Launch SIA v8.1.1.11.13
2. Check the short date format (it is dd/MM/yyyy)
3. Got to Accounts screen-->Accounts List.
4. Drill down on any account.
5. Go to the tab Account Profile
6. In the Best Times applet, create a new record.
7. Enter 10 in the start time manually and tab out.
8. The value changes to 00:00
 

Cause

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