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[ACR620] ISS Promotion Group Asset List Sub Process' Being Executed Twice (Doc ID 1951170.1)

Last updated on OCTOBER 06, 2021

Applies to:

Siebel CRM - Version 8.1.1.8 [23012] and later
Information in this document applies to any platform.

Symptoms

Screen = Sales Order Screen
View = ISS Promotion Group Details View - Order

Applet = ISS Promotion Group Asset List Applet

When using Promotion Groups, and positioning on a Membership Line Item, the Applet = ISS Promotion Group Asset List Applet, is populated with data which is returned by Workflow = 'ISS Promotion Group Asset List Sub Process'

The invocation/trigger of the workflow seems to be driven by the Applet Class.

Upon initial positioning on a Membership Line Item, we can observe 1 execution of the Workflow. This is correct and expected behavior.


However, if a query is executed in Applet = ISS Promotion Group Asset List Applet, to refine the data set, then we observe 2 executions of the workflow. This is not expected behavior.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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