TimeSheet Templates Used in Time Sheet Approval Workflows are not present in Latest Siebel Versions
Last updated on OCTOBER 20, 2016
Applies to:Siebel Call Center - Version 184.108.40.206 SIA and later
Information in this document applies to any platform.
In latest Siebel versions, TimeSheet Templates are missing.
As per the requirement we need to enable TimeSheets module in our Siebel and for this below workflows needs to be activated.
• Add Time Item to Time Sheet
• Go to My Time Sheets view
• Time Sheet AutoGen
• Time Sheet Process
• Update Time Sheet Status
But, these workflows are referring to the following Vanilla Templates, which we can't find in the application.
• Time Sheet Submitted
• Time Sheet Revoked
• Time Sheet Rejected
• Time Sheet Acceptable
• Time Sheet Approved
Vanilla Templates mentioned in the workflow needs to be available in the Siebel Application
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