Error Creating Loyalty Members On 1st January When Tier Class Is Fixed Date
(Doc ID 1951860.1)
Last updated on NOVEMBER 22, 2019
Applies to:
Siebel Loyalty Manager - Version 8.1.1.5 SIA [21229] and laterInformation in this document applies to any platform.
Symptoms
When a Tier Class is set to Fixed Date with a start date of the 1st January, Loyalty members cannot be created on the 1st January, the error "Tier change can not be performed Because it will result in an expired tier for this member. (SBL-LTY-14003) " occurs. However the member is actually created but has no Tier. This works correctly on all other dates.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |