Display A Thumbnail Picture under Attachments (Doc ID 1954860.1)

Last updated on DECEMBER 23, 2014

Applies to:

Siebel CRM - Version 8.1.1.8 [23012] and later
Information in this document applies to any platform.

Symptoms

Displaying the Image applet is loading slowly under attachments.


STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to the Account Screen
2. Add an Attachment.
3. Attachment Preview Applet Opens the Image in a Larger Scale and it gets loaded slowly

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot able to view the Smaller Image File in the Customized Preview Applet.

Cause

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