Null Pointer Exception And Blank Summary Screen When Running Siebel 8.2.2.14 Enterprise Server Installer (Doc ID 1956276.1)

Last updated on DECEMBER 22, 2014

Applies to:

Siebel CRM - Version 8.1.1.14 [IP2014] to 8.2.2.14 [IP2014] [Release V8]
Information in this document applies to any platform.

Symptoms

When launching a scratch install of Siebel 8.2.2.14 Enterprise installation, using the command: runInstaller, the error appears:
***************Error***************

java.lang.NullPointerException
  at com.oracle.siebel.pages.SummaryPage.addSummaryString(SummaryPage.java:264)
  at com.oracle.siebel.pages.SummaryPage.addSummaryTree(SummaryPage.java:355)
  at com.oracle.siebel.pages.SummaryPage.initGUI(SummaryPage.java:83)
  at com.oracle.siebel.pages.SummaryPage.getInitialFocus(SummaryPage.java:248)

Cause

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