LOY Price Options IC in IO LOY Redemption Txn is not Showing Sum Of All Pricing for Redemptions (Doc ID 1956481.1)

Last updated on JUNE 07, 2017

Applies to:

Siebel Loyalty Customer Portal - Version 8.2.2.4 SIA [23030] and later
Information in this document applies to any platform.

Symptoms

On : 8.2.2.4 SIA [23030] version, Loyalty

ACTUAL BEHAVIOR
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On testing Redemption Service using GetPriceOptions Method, this method was tested for the scenario to retrieve redemption pricing through promotion simulation.
Tested with Origin as LHR,Destination as ACC, Booking Class as Y,and Amount as 6000,  had set up some marketing and normal redemption to test this scenario.With the above inputs when invoke redemption service, 3 promotions got triggered which are giving different points(1200,3000,60000).There is an IC called LOY Price Options in IO LOY Redemption Txn which shows up redemption pricing.This IC is not showing sum of all points(1200+3000+60000) but it is always showing pricing for the first promotion that got triggered(i:e; it is showing 1200).

EXPECTED BEHAVIOR
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There is an IC called LOY Price Options in IO LOY Redemption Txn which shows up redemption pricing.This IC is should show sum of all points(1200+3000+60000)

STEPS
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The issue can be reproduced at will with the following steps:
1. Configure redemption promotions in such a way that it applies to a transaction and redeem different sets of points
2. Generate WSDL for Redemption Service and see the outcome.


Cause

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