Workflow failing with error "No Branch Conditions Are Satisfied At Step 'Update Activities". (Doc ID 1956952.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.11 [23030] and later
Information in this document applies to any platform.

Symptoms

Environment:
-------------------
Product Type: Siebel CRM
Version: 8.1.1.11 [23030]
OS platform: Microsoft Windows (32-bit)
DB: Oracle Database - Enterprise Edition
Env type: Test

Statement of Issue:
-----------------------------
An external application calls an inbound web service that invokes the workflow OS CC Inbound SR Wrapper Workflow, which invokes the workflow OS CC SR Activity Inbound Workflow. The latter workflow includes a step called Update Activities that invokes the Upsert method on the EAI Siebel Adapter. When the web service is called, the EAI Siebel Adapter upserts the incoming data as expected, the step completes, but then an error occurs.

Error:
-------
No branch conditions are satisfied at step 'Update Activities'.(SBL-BPR-00174)

Cause

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