Using Open UI Child View Tabs Disappear After Clicking Various Third Level Views (Doc ID 1957520.1)

Last updated on OCTOBER 05, 2015

Applies to:

Siebel CRM - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11 [23030] version, Client Functionality

Child views tabs no longer display after clicking other child (third level) view tabs.  The behavior is intermittent and inconsistent.

However, when clicking the view or refreshing the page, the view tabs display correctly.

STEPS
1. Launch Hospitality application in Open UI.
2. Go to Quotes.
3. Drill down on a Quote.
4. Click Attachments tab.
5. Continue clicking various child view tabs.

Result: The third level view tabs (child level) will no longer be visible.

Screen Capture: Child View Tabs Displayed

 

Cause

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