Inbound Web Service Messages with Attachment Larger than 50K Throws: "SBL-GEN-04031: Internal: Error occurred during base64 decoding".
Last updated on APRIL 30, 2018
Applies to:Siebel CRM - Version 22.214.171.124.10 [IP2013] and later
Information in this document applies to any platform.
Customer is sending web service messages with attachments encoded in base64 to Siebel. The external application encode the attachment in Base64 and is also appending the " " escape sequence to indicate LineFeed control character.
This issue is caused only when the EAI XML Converter BS uses the "temp" sub-folder to store temporary XML file references when the document size exceeds the 50Kb size.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms