Unable To Run Segments In OBI (Doc ID 1957705.1)

Last updated on DECEMBER 01, 2016

Applies to:

Siebel Marketing - Version 8.1.1.1 SIA [21211] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.1 SIA [21211] version, Siebel Marketing

When attempting to run Update Counts for a specific Segment Tree
the following error occurs.

ERROR
-----------------------
Error in executing cursor for WorkNode (Id:21)

Odbc driver returned an error (SQLSetStmtAttrW).


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
- rebuild the segment and do a count -> ok
- add the segment to a new segment tree as eligible audience and do a count -> ok
- split the segment tree into the different brands and do a count -> ok
- split brands into the two countries and do a count -> nok error "Odbc driver returned an error (SQLSetStmtAttrW)."
- removing the split by country and do a count -> nok error "Odbc driver returned an error (SQLSetStmtAttrW)."

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot run counts for specific segment tree.

Cause

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