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Custom Find Object Do Not Drilldown Properly (Doc ID 1957751.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Siebel Financial Services CRM - Version [IP2013] and later
Information in this document applies to any platform.


On : [IP2013] version, Configuration - General

Customer created a custom find object 'FCDQ Folio' to search a folio (S_ASSET.ASSET_NUM) based on a custom BC 'FCDQ Find Folio'.
Actually the search works well; results are displayed.

But when I drilldown one of them it does not keep the context and I arrive in the view without any record displayed.

It should display the related record information when drilldown

The issue can be reproduced at will with the following steps:
1. Visible Contact List View
2. Find All Results View
2.1 Drilldown
3. FINCORP Contact Call Reports View, no record is displayed

The issue has the following business impact:
Due to this issue, customer can not implement new Find Object.


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