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Mobile Connected: Picklist Behavior Conflicts With State Model (Doc ID 1957824.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Siebel Mobile Applications - Version 8.1.1.9 SIA [23016] to 8.1.1.11.13 [IP2013] [Release V8]
Information in this document applies to any platform.

Symptoms

User has a pick field on which a state model is defined. Using the 'big' application (= Open UI web client) there is no problem. But when this field is used in a mobile application, after the picklist is opened, it is not possible to change the value or to close the picklist without value change. An error message is displayed telling that the choosen value is not allowed.

Depending on the used version, Quickfix or PatchSet the State Model related issue shows different symptoms:
- it is not possible at all to change the field value
- it is possible to change the field value, after acknowledging an annoying series of error messages

Changes

 The only change is to put a State Model on a field which is displayed in the user interface of a mobile application.

Cause

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