Last updated on JANUARY 31, 2017
Applies to:Siebel CRM - Version 8.1.1  to 16.9 [IP2016] [Release V8 to V16]
Microsoft Windows x64 (64-bit)
In order to facilitate a clustered environment setup and avoid startup issues with either the Gateway Server or Siebel Server when they are installed on different cluster disk upon a cluster resource failure, it is recommended to create a local installation of the ODBC DSN that is not dependent on the ODCB driver that resides by default beneath the Siebel installation directory structure.
Please note that all Siebel Servers installed into an Enterprise Server use the same ODBC data source, including the Gateway Server service since the Siebel version 8.1.x.
By default, the name for the ODBC data source is <enterprise_name>_DSN; this is the format used since the Siebel version 8.0.x.
See: <Note: 985591.1> for further details about symptoms and another possible solution.
Note: This document is only applicable for Oracle Database Server.
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