RefreshBusComp in OpenUI Makes the Fields Unselectable

(Doc ID 1958653.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.11.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

PROBLEM DESCRIPTION
--------------------------------------
Customer using RefreshBusComp to refresh the applet after a mass delete. After the RefreshBusComp, the fields become un selectable.

BUSINESS IMPACT
-----------------------------
Not given

SEQUENCE OF STEPS
--------------------------------
1. the configuration calls a synchronize workflow process with Siebel operation to delete selected records (Ctrl+click, Shift+click, or ctrl+A),
2. use this.BusComp().InvokeMethod("RefreshBusComp"); to refresh the applets.
3. Fields become un selectable
 
WHAT IS WORKING
---------------------------
HI working fine.

ERROR MESSAGES/EXPECTED BEHAVIOR
----------------------------------------------------------

Expected behavior is that RefreshBusComp should work in OpenUI.

ENVIRONMENT
-----------------------
The current version used: 8.1.1.11.11. Issue occurs with customize .srf.

Cause

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