OUI- Change Record Functionality is Not Working in Payment Exception View.

(Doc ID 1959196.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM Call Center - Version [IP2013] and later
Information in this document applies to any platform.


1. Navigate to Site Management > Payment Exception View.
2. Select multiple records and user Change Record functionality to set “Exception Amount” field.
3. It does not work


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