OUI- Change Record Functionality is Not Working in Payment Exception View.
(Doc ID 1959196.1)
Last updated on FEBRUARY 01, 2019
Applies to:Siebel CRM Call Center - Version 18.104.22.168.11 [IP2013] and later
Information in this document applies to any platform.
1. Navigate to Site Management > Payment Exception View.
2. Select multiple records and user Change Record functionality to set “Exception Amount” field.
3. It does not work
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document