OUI- Change Record Functionality is Not Working in Payment Exception View.
Last updated on MARCH 02, 2017
Applies to:Siebel CRM Call Center - Version 126.96.36.199.11 [IP2013] and later
Information in this document applies to any platform.
1. Navigate to Site Management > Payment Exception View.
2. Select multiple records and user Change Record functionality to set “Exception Amount” field.
3. It does not work
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