OUI- Change Record Functionality is Not Working in Payment Exception View.
(Doc ID 1959196.1)
Last updated on AUGUST 06, 2018
Applies to:Siebel CRM Call Center - Version 22.214.171.124.11 [IP2013] and later
Information in this document applies to any platform.
1. Navigate to Site Management > Payment Exception View.
2. Select multiple records and user Change Record functionality to set “Exception Amount” field.
3. It does not work
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