Last updated on MARCH 01, 2017
Applies to:Siebel CRM - Version 22.214.171.124.10 [IP2013] and later
Information in this document applies to any platform.
We are using Siebel 126.96.36.199 Patchset 10. With OpenUI, the sound does not work for CTI inbound events. On support web, I see this issue was fixed in Siebel Fix Pack 188.8.131.52.
Can you please let us know if the fix is in Siebel 184.108.40.206 Patchset 10? The sound does work for HI client but not for Open UI.
no sound withing CTI inbound call
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