Blank Record Details when Drilldown on a Record if RowId contains '+' Sign (Doc ID 1962099.1)

Last updated on APRIL 05, 2017

Applies to:

Siebel CRM - Version 8.1.1.11.10 [IP2013] and later
Information in this document applies to any platform.

Symptoms

Using Menu Bar Search to query for a record that has "+" in its RowId number (example: rowid=1+2W+6961) and then drilling down on that same record will result in blank details of that record including blank mandatory fields.


Cause

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