My Oracle Support Banner

CRM Desktop - How To Display Activity Record As Editable In Outlook (Doc ID 1962430.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM Desktop - Version [23021] and later
Information in this document applies to any platform.


When activity is synched from Siebel to CRM Desktop, the record is push as read-only in case owner of the activity record is different from the logged in outlook user.

Our business requirement is to show these records as editable in outlook, so that any user can modify any activity. Please let me know how we can achieve this.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.