8.1.1.14 Dbsrvr Config Err"SYMBOL LOOKUP ERROR: /USR/LIB/LIBXCB-XLIB.SO.0: UNDEFINED" (Doc ID 1962555.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.14 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14 [IP2014] version, Installation

Customer is installing 8.1.1.14 and when trying to invoke the Dbsrvr configuration wizard on SLES 11 64-bit, it does not invoke the wizard successfully.

ERROR
-----------------------
./../jdk/jre/bin/java: symbol lookup error: /usr/lib/libxcb-xlib.so.0: undefined symbol: _xcb_lock_io

ENVIRONMENT
--------------------------
Any Linux server

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1.Set env file:

. ./dbenv.sh

2. Invoke configuration wizard

./config.sh -mode dbsrvr -verbose
./../jdk/jre/bin/java: symbol lookup error: /usr/lib/libxcb-xlib.so.0: undefined symbol: _xcb_lock_io

Cause

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