Object Manager Crash When Access User Preferences Behavior Settings In Open UI After IP 2014 (Doc ID 1963207.1)

Last updated on JUNE 07, 2017

Applies to:

Siebel Call Center - Version 8.1.1.14 [IP2014] and later
Information in this document applies to any platform.

Symptoms

When attempting to access the Behavior View under user preferences
the following crash occurs


STEPS:


The issue can be reproduced at will with the following steps:
1. Launch OpenUI Application.
2. Navigate to User Preferences > Behavior View

Or

1. Launch OpenUI Application.

2. Click the "Person" icon at the top right of the application menu bar and then clicking the "Settings" button.

3. This Navigates to the Behavior view and crash happens.

The issue happens when you do an upgrade from IP2013

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms