Could Not Start SIEBEL Server
(Doc ID 1963943.1)
Last updated on DECEMBER 20, 2018
Applies to:
Siebel CRM - Version 8.1 [21039] and laterInformation in this document applies to any platform.
Symptoms
On : 8.1 [21039] version, System Admin
Can not start SIEBEL server
We could not start SIEBEL server on oapp1 because of segmentation fault error.
## oapp1
bash-3.2$ . ./siebenv.sh
bash-3.2$ cd bin/
bash-3.2$ ./stop_server all
Siebel Server "oapp1" (Enterprise "SBA_81")
already stopped at Fri Jan 23 14:26:40 2015
bash-3.2$ ./start_server all
Siebel Server "oapp1" (Enterprise "SBA_81")
./start_server[216]: 27815 Segmentation Fault(coredump)
## oapp2
bash-3.2$ . ./siebenv.sh
bash-3.2$ cd bin/
bash-3.2$ ./stop_server all
Siebel Server "oapp2" (Enterprise "SBA_81")
stopped at Fri Jan 23 14:46:33 2015
bash-3.2$ ./start_server all
Siebel Server "oapp2" (Enterprise "SBA_81")
./start_server[216]: 28817 Segmentation Fault(coredump)
ERROR
-----------------------
./start_server[216]: 28817 Segmentation Fault(coredump)
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1> Login via telent / ssh to unix system hosting siebel application using siebel unix user.
2> cd /siebsrvr
3> bash-3.2$ . ./siebenv.sh
4> bash-3.2$ cd bin/
5> bash-3.2$ ./stop_server all
6> Siebel Server "oapp2" (Enterprise "SBA_81")
stopped at Fri Jan 23 14:46:33 2015
7> bash-3.2$ ./start_server all
Siebel Server "oapp2" (Enterprise "SBA_81")
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, application server services can't be started.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review. |