HOUR GLASS (BUSY CURSOR) GOES AWAY WHEN ATTACHING LARGE FILE IN OPEN UI

(Doc ID 1964823.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.11.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

Customer is using Siebel 8.1.1.11 Patchset 11 with OpenUI.

When a large file (i.e. 299MB) file is selected for attachment, the hour glass (busy cursor) is displayed for a while and then it disappears.

It gives the impression the attachment is not being processed, but if the user does not navigate to other views, the file will be attached.

 

Cause

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