GENBSCRIPT IS CRASHING ON AIX WHEN FINISHING THE EXECUTION (Doc ID 1964829.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM Call Center - Version 8.1.1.14.1 [IP2014] and later
Siebel CRM - Version 8.1.1.11 [IP2013] to 8.1.1.11 [IP2013] [Release V8]
Information in this document applies to any platform.

Symptoms

Customer upgraded to Siebel 8.1.1.14.1 and found that when running genbscript there is a core dump being generated.

  
/app/siebel/siebsrvr/objects/enu
>genbscript "/app/siebel/siebsrvr/bin/enu/siebel.cfg" /app/siebel/siebsrvr/webmaster
..................................................................Warning: a script in Applet "Siebel Janna Zone Adapter Applet" had an unexpected browser group:
  "IE5" instead of "all".
........................................................................................................................................................................................................................................................................
Successfully created 529 files in "/app/siebel/siebsrvr/webmaster/srf1420660641_513/bscripts/all".
(Please wait a few seconds for this utility to finish)

IOT/Abort trap(coredump)
 

Spite of the core dump the browser scripts are successfully generated.

The crash is not observed on Windows platform.

Cause

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