Snic.sh Failing With "at oracle.snic.silentImageCreator.prepareJarList(silentImageCreator.java:199)" (Doc ID 1965504.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.11 [23030] and later
Information in this document applies to any platform.

Symptoms

On :  8.1.1.11 [23030] version, Installation

When attempting to run the image creator utility (snic.sh) in silent mode to create the 8.1.1.11 installation image for Server (for OEL 6.5), the utility is failing with some java exceptions.

ERROR
-----------------------
[crmdev@localhost JAR_8.1.1.11]$ ./snic.sh -silent -responseFile snic_Linux.rsp
java.lang.NullPointerException
at oracle.snic.silentImageCreator.prepareJarList(silentImageCreator.java:199)
at oracle.snic.silentImageCreator.jobInit(silentImageCreator.java:72)
at oracle.snic.silentImageCreator.(silentImageCreator.java:59)
at oracle.snic.imageCreator.main(imageCreator.java:15)

ENVIRONMENT
--------------------
8.1.1.11 on OEL 65. 64-bit

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Download 8.1.1.11 23030 SIA sebl_aru Patch Number 17470764 from My Oracle Support > Patches & Updates
2. Extract all zip files to a folder:
3. Set JAVA_HOME
4. Run snic.sh in silent mode with the following response file:
$ cat snic_Linux.rsp
imageVersion="8.1.1.11"
imageDirectory="/Siebel_Install_Image"
platformList={Linux}
productList={Siebel_Enterprise_Server,Siebel Web Server Extension}
languageList={ENU}

$./snic.sh -silent -responseFile snic_Linux.rsp

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, user is not able to proceed with the installation of 8.1.1.11 since the image creation is failing.  This will delay user to move to 8.1.1.11.

Cause

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