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We Use A Screen With Parent Category Which Consists Of 6 Aggregate Views, Drop Down Menu Strange (Doc ID 1965588.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.2.2.4.12 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On : 8.2.2.4.12 [IP2013] version, Configuration - General

ACTUAL BEHAVIOR
---------------
We have a screen with a drop down menu consisting of 6 Views.
One Parent category consisting of 6 Aggregate Views.
In that case the drop down menu seems to be behind the View. It looks strange.
All other screens have drop down menus with less then 6 Views and they behave all normal.

 

Screen shot attached in the documnet.

EXPECTED BEHAVIOR
-----------------------
In that case the drop down menu seems to be not behind the View.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1) Start Siebel Tool Copy one of the aggregate view (example:All Contacts across Organizations) in the Contact Screen
2) Change view name (Custom view: I use other view Contact Detail - Activities View (SCW))
3) Compile Contact Screen
4) Start Siebel publicSector application
5) Goto Contact Screen
6) My Cntact List view
7) Now you could see 6th view Contact Detail - Activities View (SCW)

The last line transparent and could see under layer list applet lines.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
In that case the drop down menu seems to be behind the View. It looks strange.

Cause

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In this Document
Symptoms
Cause
Solution
References


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